Navigate to your dashboard and click the "Add Pet" button. Fill in your pet's basic information including name, species, breed, birthdate, and upload a photo. You can add unlimited pets to your account.

Yes, absolutely. We use bank-level encryption (AES-256) to protect all data. We're GDPR compliant and never share your pet's information without your explicit consent. All data is stored in secure, SOC 2 certified facilities.

Yes! You can easily share health records, vaccination history, and medication schedules with your vet via secure links or by exporting PDF reports. Many veterinary clinics integrate directly with PetHealthTracker.

PetHealthTracker sends multiple reminder notifications (push, email, SMS based on your preferences). If you miss one, you can mark it as given later and notes will be added to the medication log automatically.

Ensure you're logged into the same account on all devices and have an active internet connection. Try logging out and back in. If the issue persists, contact support with your device details.

Go to Settings > Data Export. You can export individual pet records or all data in PDF or CSV format. This includes medical history, vaccinations, medications, and appointment notes.

The mobile app has limited offline functionality for viewing existing records and logging basic information. However, full synchronization and advanced features require an internet connection.

You can cancel anytime from Settings > Subscription. Your account will remain active until the end of your billing period, and you'll retain access to all your data even after cancellation.